Do you get the GTA Vice City “not compatible with your device” message while installing the app from iOS App Store or Google Play Store? You’re not alone. There are plenty of users who receive this message and have been unable to install GTAVC on their devices.

The first thing that you need to check prior to installing the app is to see whether your device is in the list of supported devices. If it’s not in the list, you cannot do anything as the device is not officially supported. However, if your device is in the list of supported devices and you are still getting the device not supported message, you should contact Rockstar Games support team and let them know of the error message that you are getting with your device and model number. Here is the list of supported devices for Android and iOS:

GTA Vice City Supported Devices

GTA Vice City for iOS: iPad, iPhone 4, 4S & 5, iPod touch 4th & 5th Generation

GTA Vice City for Android:

Phones: Motorola Razr, Razr Maxx, Razr Maxx HD, Motorola Atrix, Motorola Photon, Motorola Droid Bionic, HTC Rezound, HTC One X, HTC One S, HTC Evo 3D, HTC Sensation, HTC Droid Incredible 2, Samsung Galaxy Nexus, Samsung Nexus S, Samsung Galaxy Note 1 & 2, Samsung S2, Samsung Galaxy R, Sony Xperia Play, Sony Xperia S, P, T & TL, Sony Walkman Z Series Media Player, Samsung Galaxy S2, Samsung Galaxy S3, Google Nexus 4

Tablets: Acer Iconia, Asus Eee Pad Transformer, Asus Eee Pad Transformer Prime, LG Optimus Pad, Medion Lifetab, Motorola Xoom, Samsung Galaxy Tab 8.9 / 10.1, Samsung Galaxy Tab 2, Samsung Galaxy Note 10.1, Sony Tablet S, Sony Tablet P, Toshiba Thrive, HTC Flyer, Google Nexus 7, Google Nexus 10

Rockstar Games released GTA Vice City 10th Anniversary Edition for iOS and Android devices earlier this month. Although it was released for Android and iOS on same day and for same price, the Android version was then taken off quickly as the users started getting “Validation Failed” error message. The app was then released again a week later but some of the users are still having problems in installing the app on their devices.

Head over to Rockstar Games and let them know of any issues that you are facing.